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HD Consulting LLC

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Effective Date: March 30, 2026

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IMPORTANT NOTICE REGARDING TEXT MESSAGING

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DATA

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HD Consulting LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

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1. Information We Collect

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We collect the following types of information:

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Personal Information:

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• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

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Non-Personal Information:

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• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

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Customer Communication:

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• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

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2. How We Use Your Information

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We use collected data for:

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• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

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3. SMS Messaging & Compliance

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Text Message Program Terms & Conditions

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By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

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Opt-In & Consent:

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• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

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Opt-Out Instructions:

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• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately.

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Message Frequency & Content:

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• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent

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Help & Support:

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• Reply "HELP" for assistance or contact us at hayden@hdpropertyaccounting.com
• Customer support is available during regular business hours

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Carrier Information:

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• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

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SMS Data Protection Statement

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No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

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4. Information Sharing & Disclosure

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We do not sell, rent, or trade personal information. We may share information with:

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Service Providers:

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• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
• All service providers are contractually obligated to maintain confidentiality and security

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Legal Compliance:

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• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders

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Business Transfers:

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• In case of mergers, acquisitions, or sale of assets
• In such cases, your data remains protected under the terms of this policy

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All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

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5. Data Security

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We implement and maintain reasonable security measures to protect your personal information:

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• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures

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Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

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6. Cookies & Tracking Technologies

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We use cookies and similar technologies to:

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• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services

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You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

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7. Your Rights & Choices

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You have the right to:

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• Access, update, or delete your personal information
• Opt-out of marketing emails by clicking "unsubscribe" in our emails
• Opt-out of SMS messages by replying "STOP"
• Request information on how we process your data
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated

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To exercise these rights, please contact us using the information in Section 10.

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8. Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by HD Consulting LLC.

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9. Changes to This Privacy Policy

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We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

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10. Contact Us

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If you have questions about this Privacy Policy or how your information is handled, contact us at:

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